Our Policies

Shipping and Handling:

We ship to all 50 states, U.S. Territories, PO Boxes and APO/FPO addresses. We do not currently ship to international addresses. All orders will be processed within 5 to 7 business days. Orders received by 2 pm CST are processed same day. All orders received after 2 pm CST and on Saturday or Sunday will begin processing on the following business day. A shipping confirmation along with tracking number will be sent to the email address you provided once your order has shipped.

The following shipping methods are estimated delivery times in business days and shipping rates are subject to change at any time.

Free Shipping Orders Over $25
Shipping MethodShipping CostCarrier Transit Time

Standard Ground

via FedEx SmartPost®

$4.95*

*Orders over $25 ship FREE via USPS Ground!

2-7 business days within continental U.S., based on final destination ZIP code. Please allow for longer delivery times to destinations outside of the continental U.S.

FedEx Express Saver®

$15.00

3 business days

Free Shipping Orders Over $25

 

Return Policy:

We value you as a customer and your satisfaction is very important to us. We will gladly replace any item that may have been damaged during shipping. Please note that due to the nature of our beauty products, we are unable to offer any returns or exchanges.

Once an order has been placed, packaged or shipped, we are unable to edit, exchange or return any items. In the event you need to cancel your order, please contact customer service immediately at info@miss-spa.com and we will make every effort to cancel prior to shipment only. If there is an error in your shipping address, please contact customer service immediately with the corrected address at info@miss-spa.com. If your order has not yet shipped, we will gladly change it for you. Once an order has shipped, however, we cannot be responsible for errors in the shipping address. Please be sure to check your order carefully before placing it.

 

If you are missing any products from your order or if you received a damaged product, please contact us at info@miss-spa.com within 30 days. Missing items that are in stock will be reshipped if a refund has not already been issued. Backordered and/or damaged products will be fully refunded.