Shipping & Returns | MissSpa – Miss Spa



We ship to all 50 states, U.S. Territories, APO/FPO addresses. We do not currently ship to international addresses.


All orders will be processed within 1 to 5 business days. All orders received after 10 am CST and on Friday-Sunday, or holidays will begin processing on the following business day. A confirmation email will be sent when order is processed to the email address you provided. You may sign up for shipping updates at time of order. 

If you have any issues with an order delivery, please contact customer service here.


Shipping Method  Shipping Cost Carrier Transit Time
 Standard Shipping

* Orders over $35 ship FREE 
3-5 business days within continental U.S., based on final destination zip code. Please allow longer delivery times to destinations outside the continental U.S.A.


We value you as a customer and your satisfaction is very important to us. We will gladly replace any item that may have been damaged during shipping. Please note that due to the nature of our beauty products, we are unable to offer any returns or exchanges.

Once an order has been placed, packaged or shipped, we are unable to edit, exchange or return any items. In the event you need to cancel your order, please contact customer service immediately and we will make every effort to cancel prior to shipment only. If there is an error in your shipping address, please contact customer service immediately with the corrected address. If your order has not yet shipped, we will gladly change it for you. Once an order has shipped, however, we cannot be responsible for errors in the shipping address. Please be sure to check your order carefully before placing it.

If you are missing any products from your order or if you received a damaged product, please contact us within 30 days. Missing items that are in stock will be reshipped if a refund has not already been issued. 


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